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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Dunkermotoren products

Collector and brushless DC motors, AC motors (asynchronous motors), micro drives, drives for blinds, planetary and worm gearboxes, linear systems, gear motors, motor control controllers, servos, encoders, tachogenerators, magnetic brakes
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  • Magnetic brakes Dunkermotoren
    Magnetic brakes
    E 38R, E 90R, E 100R, E 300R, etc.
  • Brushless motors Dunkermotoren
    Brushless motors
    BGA22, BG32, BG44, BG65, BG95, etc.
  • Collector engines Dunkermotoren
    Collector engines
    GR42, GR53, GR63, GR80, etc.
  • Asynchronous motors Dunkermotoren
    Asynchronous motors
    KD/DR 52.0, KD/DR 62.0, etc.
  • Tachogenerators Dunkermotoren
    Tachogenerators
    TG 11, TG 52, etc.
  • Encoders Dunkermotoren
    Encoders
    AE 38, ME 52-12, RE 20S-2-100, etc.
  • Servos Dunkermotoren
    Servos
    BG44x50Si+PLG52.0, etc.
  • Control controllers Dunkermotoren
    Control controllers
    DME 230X4-CO, BGE3004 A, etc.
  • Micro drives Dunkermotoren
    Micro drives
    GR22, G30.0, G30.1, G30.2, etc.
  • Drives for blinds Dunkermotoren
    Drives for blinds
    D258, D359, D714, D838, DCD22, etc.
  • Planetary gearboxes Dunkermotoren
    Planetary gearboxes
    PLG 24, PLG 32H, PLG 95HP, etc.
  • Worm gearboxes Dunkermotoren
    Worm gearboxes
    SG 45, SG 80H, SG 120K, STG 65, etc.
  • Linear systems Dunkermotoren
    Linear systems
    STA 11, STB 25, XTR 25, XM 38, etc.
  • Gear motors Dunkermotoren
    Gear motors
    GR42x25+SG45, GR63x55+SG80, etc.
  • Accessories Dunkermotoren
    Accessories
    gateway CANopen-PROFIBUS, etc.
  • Software Dunkermotoren
    Software
    SI Configurator, PI Drive, etc.

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